Terms and Conditions
Love2surf data SIM Terms & Conditions
The Love2surf.com website is owned and operated by Speakeasy Telecom Limited. By purchasing from Love2surf.com you enter a legally binding agreement with us on the following terms. Please read these Terms & Conditions carefully as they affect your rights and liabilities under the law and the terms governing your use of the Love2surf data SIM Services. By using the Love2surf data SIM, you agree to these Terms & Conditions.
These terms describe the basis for purchase by you and sale by us of the products described on this web site. They do not affect your statutory rights as a consumer.
Love2surf.com reserves the right to refuse or fulfil any order which is deemed to have not been conducted in the correct way or where any foul play may have taken place. Love2surf.com also retains right to issue a full refund where a payment has been taken. By placing an order and giving your debit or credit card details on our secure server you are bound and contracted to complete the transaction.
Love2surf data SIM
Love2surf data SIM are initially supplied with a preloaded data bundle and you can add further MB (as defined in Coverage & Bundles) to Love2surf data SIM by purchasing a Top Up bundle.
Love2surf data SIM Services come in a variety of data bundles ("MB(s)"). Please see the Coverage & Bundles for the details of the top-up amounts we currently offer.
Please ensure when placing your order you have selected the relevant Zone and bundle size that you require, and review this selection again at the Checkout. We cannot be held responsible for incorrect bundles being loaded and no refund or replacement will be offered.
We take all reasonable care to make our site as secure as we can. Payments effected through this site are processed through Adyen and PayPal using a secure encrypted server and all funds are received by Ritesim Ltd London who are responsible for the delivery of service. For questions related to your payment Ritesim can be reached via firstname.lastname@example.org and +44 207 749 9433
No RefundIf your Love2surf data SIM or any device through which you access the Services is lost, stolen, damaged or destroyed or otherwise rendered unusable (and you do not know the SIM ID) you will lose any remaining credit/MB to use the Love2surf data SIM Services. If the Love2surf data SIM Services are used in an unauthorised manner, we are not able to provide you with a refund of any credit/MB used in such manner.
In addition, as stated in Validity Period below, you will lose any remaining credit/MB to use the Love2surf data SIM Services after the validity period expires.
All data bundles will last for 30 days from first use. All data bundles loaded via the Love2surf.com portal will last 30 days or less depending on your bundle selection type.
Love2surf data SIM card only expires if left unused for one year.
You must not use the Love2surf data SIM card for any unlawful or fraudulent purpose, to make any communication which is, or is intended to be, malicious, fraudulent or hoax (including to the emergency services) or in any way which may damage or affect the operation of Love2surf.com or any other telecommunications system.
If you do not comply with the above paragraph, your Love2surf data SIM card service may be suspended indefinitely and you will compensate us for all liabilities, claims, damages, losses and costs (including legal costs) which we may suffer as a result.
Availability of Services
When we provide you with the Love2surf data SIM card Services, we will use the reasonable skill and care of a competent service provider, but we cannot guarantee that the Love2surf data SIM Services will always be fault-free. Some things will be out of our control, for example, Love2surf data SIM Services are dependent on network operators and the services of such network operators can be affected by things that we cannot control.
Your access to the Love2surf data SIM Services may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Your access may also be restricted if we are required to restrict it following instruction from the government, the emergency services or any other competent or lawful authority. In these circumstances, we will attempt to restore the service as soon as we reasonably can. If there is an unusual use of the Love2surf data SIM Services (for example, significantly increased traffic indicating fraudulent use), we may temporarily suspend your use of the Love2surf data SIM Services to prevent you from incurring excessive or unwanted charges.
Love2surf.com cannot be held responsible for the content of any of our sites we have provided links to, and all are made in good faith.
By purchasing from Love2surf.com you agree to receive communication from Love2surf.com and companies within its group - from which you can unsubscribe at any time. Your details will never be shared with any external parties.
VAT on Sales by Speakeasy Telecom
VAT is charged on sales by Speakeasy Telecom within the European Union (EU). In accordance with the laws governing members of the EU, Speakeasy Telecom is obliged to charge VAT on all orders delivered to destinations in member countries of the EU. In general, VAT is charged in accordance with the local legislation in each member state.
The prices displayed on Love2surf.com for the data bundles sold by Speakeasy Telecom are exclusive of VAT. Your final price during checkout will reflect the correct VAT rate for the destination country of your order. This also includes orders processed from all EU countries, where the VAT amount will be applied based on the applicable VAT rate for the destination country of your order.
VAT on Sales by Speakeasy Telecom for UK Customers
The Love2surf data SIM bundles are subject to VAT, and where applicable, the final price of your order will be inclusive of UK VAT as required by law.
It is possible for UK customers to place orders outside of the UK where the VAT will be charged in accordance with local legislation.
VAT on Sales by Speakeasy Telecom for EU Customers Outside of the UK
We are required by law to apply VAT on orders processed within the EU. For customers with an EU address, VAT is charged in accordance with local legislation. VAT charges will be shown in the Email confirmation of your order.
VAT on Sales by Speakeasy Telecom for Customers Outside of the UK and EU
For orders placed in countries outside of the UK and EU, VAT will not be charged.
VAT Registration Agreement
If you are VAT registered in an EU Member State and have received a VAT registration number issued by an EU Member State then, subject to the conditions below you may submit that VAT registration number for purchasing from Love2surf.com. Before submitting your VAT registration number, please read the following information. You may only submit your VAT registration number if you acknowledge and agree to all of the following conditions:
1) Speakeasy Telecom Ltd is a UK company and is VAT registered. When you submit your VAT registration number for purchasing from Love2surf.com and upon verification of that VAT registration number by us, our systems will determine whether VAT will be charged on your purchases and will automatically produce a valid VAT receipt in line with EU and your local VAT rules.
2) If VAT is not charged on your purchases you remain responsible to account for VAT, if applicable, according to the EU and your local VAT rules.
3) You remain responsible for VAT and other reporting obligations, if applicable, and according to the EU and your local VAT rules.
4) The VAT registration number you submit to Speakeasy Telecom belongs to the business you operate, and that business is registered for VAT purposes in one of the EU Member States.
5) All transactions on your Love2surf.com account will be business-related transactions made by the business associated with the VAT registration number you submit to Speakeasy Telecom.
6) Your VAT registration number and all other information provided by you are true, accurate and up-to-date and you will immediately update any such information held by Speakeasy Telecom in the event of any changes.
8) Speakeasy Telecom reserves the right to request additional information and to verify the validity of your Love2surf account information (including your VAT registration number and/or your VAT registration certificate) with you or with government authorities and agencies, as permitted by applicable law. You hereby authorise Speakeasy Telecom to request and obtain this information from such government authorities and agencies as Speakeasy Telecom considers necessary. Further, you agree to provide any such information to Speakeasy Telecom upon request.
9) Speakeasy Telecom reserve the right to charge you any applicable unbilled VAT if you provide a VAT registration number that is determined to be invalid, not in accordance with your business details, or that the tax authorities have deemed not to be related to your Love2surf account.
10) Until we verify your submitted VAT registration number, and show this as 'active' in your Love2surf.com account, your purchases will be treated as non-business related.
The design of the Love2surf data SIM Services, and the trademarks, service marks and logos contained therein ("Marks"), are owned by or licensed to Speakeasy Telecom. No licence is granted to you in these Terms and Conditions to use any trade mark of Speakeasy Telecom or its affiliated companies including, without limitation, the trade mark Love2surf.
If you allow another person to use your Love2surf data SIM they will be subject to these Terms & Conditions. We may transfer our rights under these Terms & Conditions to another business where we reasonably believe your rights will not be affected.
If you breach these Terms & Conditions and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach these Terms & Conditions.
We shall not be responsible for any breach of these Terms & Conditions caused by circumstances beyond our reasonable control.
These Terms & Conditions are subject to English law. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so in England, Scotland, Wales or Northern Ireland.
These Terms & Conditions shall constitute the entire agreement between you and us regarding use of the Love2surf data SIM Services. If any provision of these Terms & Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms & Conditions, which shall remain in full force and effect.
We may modify these Terms & Conditions at any time without notice to you and it is your responsibility to review these Terms & Conditions for any changes. Your continued use of the Love2surf data SIM Services following any amendment of these Terms & Conditions will signify your assent to and acceptance of its revised terms.
Except as stated otherwise in this paragraph, a person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act. Any member of Speakeasy Telecom may enforce any provision of these terms as if it were a party to these terms.
Customer Service and Complaints
We will acknowledge complaints within 2 working days and advise you on how we plan to resolve the complaint. We will endeavour to keep you informed throughout the process and do everything we can to come to an agreeable resolution.
These provisions constitute the entire Agreement between you and Speakeasy Telecom with respect to the use of this site and any Software, Content, or Product contained therein, unless specified and marked "Addendum" on the site.
The Love2surf.com website is owned and operated by Speakeasy Telecom Limited, a company registered in England whose registered office is at:
Speakeasy Telecom Limited
145 - 157 St. John Street
Company Registration No. 03261224
VAT No. GB707 1225 67